Larry Hill of Gainsight sat down with Russ Fradin of Larridin to discuss AI adoption. A few key points:
"AI moves faster than traditional processes."
"My role has evolved from being a gatekeeper to a maestro."
"Look for the unlikely users."
"My approach has always been human first."
"The best way to find AI opportunities? Do it collectively."
For a full view of the conversation, see the full article in Fast Company.