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Here’s why your employees don’t use your AI licenses

Written by Russ Fradin | Feb 3, 2026

FastCompany Executive Board, Russ Fradin, February 3, 2026

There’s a massive divergence between corporate AI and personal AI.

There is a secret in the IT budgets of almost every large public company in the world right now.
 

On paper, the strategy looks sound. The CIO has signed a massive enterprise agreement, likely with Microsoft for Copilot, or perhaps Salesforce or OpenAI Enterprise. The company pays $30 to $80 per seat every month. It has rolled out the official secure tools and ticked the compliance box.

But if you walk the floor of that same company and look at what the teams who perform their best work are actually doing, you’ll probably see a different story.

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